FAQs

General

What types of water problems do you treat?

We offer solutions for well water, hard water, iron and sulfur contamination, microbiological threats, and general water quality concerns. Whether you're dealing with odors, staining, scale buildup, or poor taste, we’ve got you covered.

Do you offer residential and commercial solutions?

Yes. Our systems are designed for both homes and businesses. We tailor each system to match your specific needs and water source.

How do I know what kind of water system I need?

We start with a free consultation and water analysis. Based on the results, we recommend a customized solution to meet your needs and budget.

Well Water & Contaminants

Is well water safe to drink without treatment?

Not always. Well water can contain bacteria, excess minerals, and other contaminants. Our well water purification systems ensure it’s clean, safe, and reliable.

What are the signs of iron or sulfur in my water?

Common signs include rotten egg odors, reddish or orange stains on fixtures, and metallic-tasting water. Our iron & sulfur removal systems eliminate these issues at the source.

Hard Water & Softening

What is hard water, and why is it a problem?

Hard water contains high levels of calcium and magnesium, which can damage pipes, reduce appliance efficiency, and leave residue on surfaces. Our water softeners prevent scale buildup and help extend the life of your plumbing and appliances.

Will soft water feel different?

Yes—soft water feels smoother on the skin, improves soap lathering, and makes laundry and dishwashing more effective.

Water Purification Systems

What is reverse osmosis (RO), and how does it work?

RO systems use a semi-permeable membrane to remove impurities, contaminants, and excess minerals from water. The result is pure, great-tasting water right from your tap.

Are RO systems suitable for commercial use?

Absolutely. We offer RO solutions for homes, offices, restaurants, and other commercial applications.

UV Disinfection

Is UV water treatment safe?

Yes. UV disinfection is a chemical-free method that uses ultraviolet light to kill bacteria, viruses, and other pathogens—without affecting the taste or smell of your water.

Does UV replace the need for filtration?

No. UV handles microorganisms but does not remove sediment, chemicals, or minerals. It’s often used in combination with filtration systems for complete protection.

Support & Installation

Do you provide installation and maintenance services?

Yes, we handle everything—from system installation to regular maintenance and filter replacement. Our team ensures your system runs smoothly year-round.

What areas do you serve?

We are based in Nacogdoches, TX, but operate throughout East Texas.

How do I get started?

Just reach out for a free consultation. We’ll assess your water quality, discuss your goals, and recommend a solution tailored to you.